|Returns and Exchange Policy Your satisfaction is our number one priority. To request an exchange or return, contact us via email at email@example.com. When emailing, please include your order number and full name.
Custom made items, lingerie, vinyl, leather, fetish products, hosiery, dancewear, erotic products, and intimate accessories: We do not accept returns or exchanges on any of these items due to health code regulations.
Costumes and accessories: Costumes and accessories may be returned for exchange only. No refunds will be issued for purchases of costumes and accessories. For costume purchases made between October 23rd and October 31st, all sales are final. No returns or exchanges will be accepted on costume purchases made between these dates.
Sale items: All purchases are final. No returns or exchanges.
All exchange requests must be received within 20 calendar days from the date your order was shipped. To request an exchange, first contact us via email at firstname.lastname@example.org. Once we have granted the exchange, send your item back to us, including a note that explains your reason for exchanging your item, your original order number, and what item(s) you would like in exchange. If you do not specify what item(s) you wish to receive in exchange, a credit will be issued and emailed to you.
All Returns are subject to a 10% restocking fee.
Returns must be returned within 20 calendar days from the date you receive your order for a refund to be granted. Your refund will be made within 30 calendar days from the date we receive your return. Shipping charges are not refundable.
We reserve the right to use our discretion in granting returns and exchanges. This is based on how the product appears upon return to us.
Absolutely no returns or exchanges will be accepted for any reason later than 20 calendar days from the date you receive your order.
Health regulations stipulate that clothing that is soiled, worn, damaged or laundered is considered to be in "other than new condition" and cannot be returned or exchanged.
Please mail all returns and exchanges to: Bizzy B of Hollywood, 6548 Hollywood Blvd, Los Angeles, CA 90028.